Information We Collect

When you engage with qorivixoella, we collect information that helps us provide better educational services and support your business learning journey. Here's what we gather and why it matters.

Personal Information You Provide

• Your name, email address, and phone number when you register for programs or contact us
• Business details and industry information to tailor learning content to your needs
• Educational background and professional experience to recommend appropriate courses
• Payment information processed securely through third-party providers
• Communications you send us, including support requests and feedback

Information Collected Automatically

Like most modern educational platforms, we collect certain technical data to improve your experience and troubleshoot issues. This includes your IP address, browser type, device information, and how you interact with our website. We use this to understand which resources are most helpful and where we need to improve.

How We Use Your Information

Every piece of information we collect serves a specific purpose. We don't gather data for the sake of it.

• Communicating with you about programs, events, and new learning opportunities
• Processing enrollments and managing your access to educational materials
• Analyzing learning patterns to improve course content and teaching methods
• Responding to your questions and providing customer support
• Maintaining platform security and preventing fraudulent activities
• Complying with Australian legal requirements and educational standards

We occasionally send newsletters featuring industry insights and program updates. You can opt out anytime, though we'll still need to send essential communications about programs you're enrolled in.

Data Storage and Security

Your information is stored on secure servers located in Australia, which means it falls under Australian privacy legislation. We take data security seriously, but we'll be honest with you about what that means in practice.

We use industry-standard encryption for data transmission and storage. Our team receives regular training on data protection practices, and we conduct security audits to identify potential vulnerabilities. While no system is completely immune to breaches, we maintain comprehensive safeguards and have response protocols ready if something goes wrong.

Sharing Your Information

We don't sell your personal information. Period. However, we do share certain data with trusted partners who help us deliver educational services.

Service Providers We Work With

• Payment processors who handle financial transactions securely
• Email service providers who help us send course materials and updates
• Learning management system providers who host educational content
• Analytics platforms that help us understand how students use our resources
• Customer support tools that enable us to respond to your inquiries efficiently

All these partners are bound by confidentiality agreements and must comply with Australian privacy standards. They can only use your information for the specific services they provide to us, nothing more.

Your Privacy Rights Under Australian Law

The Australian Privacy Principles give you significant control over your personal information. Here's what you can actually do with those rights.

To exercise any of these rights, contact our privacy team using the details below. We'll respond within 30 days and work with you to resolve any concerns. If you're not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner.

Cookies and Tracking Technologies

Our website uses cookies to remember your preferences and analyze how people use our platform. When you first visit, you'll see a notification explaining our cookie use and giving you control over non-essential cookies.

Types of Cookies We Use

• Essential cookies that keep you logged in and remember your course progress
• Analytics cookies that show us which resources are most valuable to students
• Preference cookies that remember your settings and interface choices
• Marketing cookies that help us understand which programs attract interest

You can disable cookies through your browser settings, but this may limit certain website functionality. Essential cookies are necessary for the platform to work properly, so those will remain active even if you decline optional cookies.

Children's Privacy

Our educational programs target adult learners and business professionals. We don't knowingly collect information from anyone under 18 years old. If you're a parent who discovers that your child has provided us with personal information, please contact us immediately so we can delete it from our systems.

International Data Transfers

While we primarily store data within Australia, some of our service providers operate internationally. When we transfer data overseas, we ensure adequate protection through standard contractual clauses and verification that recipient countries maintain privacy standards comparable to Australia's.

If you're accessing our services from outside Australia, your information will be transferred to and processed in Australia according to this privacy policy and Australian law.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you via email and display a prominent notice on our website.

The "Last Updated" date at the top of this policy shows when we last revised it. We encourage you to review this policy occasionally to stay informed about how we're protecting your information.